This is my first experienced using services from Mbtsholiday in Bandung . Its all started with an advertisement in one of my previous blog posting about our holiday in Bandung . Contact the company focal person Mohd Tony via Email regarding the quotation for their transport and driver . He quote me the price , a Suzuki Elf that can cater for 12 persons and a driver to suit my requirement for 5D4N . Negotiate the price for some discount and finally we agreed on the final price , with a promise of promoting his company ... so here we are !
Touch down in Bandung , our driver from Mbtsholiday , Pak Adri patiently awaiting us due to our flight re-time . He greet us with big smile and warm welcome . 1st impression , he is nice guy and very polite . And that's true , through out his service , he is very friendly and helpful plus treat you very well with his good ethical driver and act as unofficial tour guide .
A compliment surprise from Pak Mohd Tony , he did send his representative from his office , Pak Holick to accompany us as a tour guide for a shopping at Pasar Baru . He is also a very helpful young man and make our shopping day more happening especially to my wife and my sister . He did mentioned that Pak Tony even asked him to take good care of us . Thanks Pak Tony !
One incident to share , I lost my prepaid telco card in the van but they replaced it with free of charge . Another big thanks to him and this show that they are very committed and know how to handle and taking care of their client .
But anyhow there is something to be improve further and my tip to share :
1. Please save your driver handphone number since it is much easier to communicate with him at any time due to whatever good or bad reason . Did send my whatsapp to Pak Tony on one occasion but no respond which I think he didn't recognise my Indonesian prepaid no's.
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2. The transport is very clean with good air cond and tip top condition .
3. The driver and the shopping guide is the "BEST" ever experienced with Mbts Tour . WELL DONE .
4. Its would be better if I can meet Pak Tony in person or any " special whatsapp " aired which represented him as a " courtesy call" or " personal touch " . My proposal , it much more better if they can provide a complimentary mineral drinks daily as I experienced before with my previous transport agency .
As conclusion , I really satisfy with Mbtsholiday and fully recommended for their services while you are holidaying in Bandung .
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| the driver and my brother in law ... at the restaurant near Kawah Putih |
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| with the driver at Saung Gawir for our lunch |
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| At Pasar Baru ... the man with polka dot shirt is Pak Holick |
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| Pak Holick with my team members |
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| jovial , friendly and helpful guy |
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